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Infiniotech
WhatsApp Business API

WhatsApp marketing that replies in seconds and follows up for you

Your customers already prefer WhatsApp. We set up the Business API, chatbots and opt-in campaigns so every enquiry gets an instant, useful reply.

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At a glance

Service
WhatsApp Marketing
Best for
Training institutes and coaching, Real estate teams
Markets
India · Dubai · Kuwait
Starts with
Free audit & roadmap
Reporting
Monthly, tied to leads

Quick answer

What is the WhatsApp Business API used for in marketing?

The WhatsApp Business API lets a company send approved template messages to opted-in customers, run chatbots, route chats to several team members and connect WhatsApp to ads, websites and CRMs. Businesses use it for instant lead replies, appointment reminders, order updates and permission-based promotional broadcasts.

Speed of reply wins the lead

An enquiry that waits an hour is often lost to a competitor who replied in five minutes. WhatsApp automation closes that gap: greet the lead, ask qualifying questions, share a brochure and book a call, even outside working hours.

We set up the WhatsApp Business API through platforms such as WATI, build the conversation flows, connect them to your ads and website, and train your team on the shared inbox. Everything follows Meta’s messaging policies and opt-in rules.

Training institutes and coachingReal estate teamsClinics and diagnosticsRetail and e-commerceHotels and travelAutomotive service centres
What’s included

What our WhatsApp Marketing service covers

Every engagement is scoped to your goals. These are the building blocks we draw from.

01

Business API setup

Number migration, display-name approval and verified business profile.

02

WATI & platform integration

Shared inbox, team routing, tags and contact attributes configured.

03

Chatbot flows

Qualifying questions, FAQs, brochure delivery and appointment booking.

04

Template messages

Utility and marketing templates written and submitted for approval.

05

Click-to-WhatsApp ads

Meta ads that open a chat directly, with automated first replies.

06

Opt-in broadcasts

Segmented, permission-based campaigns with clear unsubscribe options.

Our process

How we deliver WhatsApp Marketing

  1. 01

    Map journeys

    Where leads come from and what they ask.

  2. 02

    Set up API

    Number, profile and platform access.

  3. 03

    Build flows

    Bots, templates and team routing.

  4. 04

    Connect

    Ads, website, forms and CRM.

  5. 05

    Optimise

    Response times, drop-offs and conversions.

Why Infiniotech

Why choose us for WhatsApp Marketing

Hands-on WATI experience

We run WhatsApp programmes for training, software and hospitality clients.

Policy-safe

Opt-in collection and template rules followed, to protect your number’s quality rating.

Joined to your ads

Click-to-WhatsApp and lead-form flows built by the same team that runs your campaigns.

FAQ

Questions about WhatsApp Marketing

01

What is the difference between WhatsApp Business app and the API?
The free app suits a single phone and small volumes. The API supports multiple agents, automation, chatbots, integrations and approved template messages at scale.
02

Can I send bulk WhatsApp messages?
You can send template messages to customers who have opted in. Unsolicited bulk messaging breaks WhatsApp’s policies and can get a number restricted, so we only build permission-based campaigns.
03

How much does the WhatsApp Business API cost?
Costs combine the platform subscription (such as WATI) and Meta’s per-conversation or per-message charges, which vary by country and message category. We estimate both during setup.
04

Can WhatsApp connect to my CRM?
Yes. Most platforms connect through native integrations, webhooks or tools such as Zapier, so chats and leads sync automatically.
05

Can I keep my existing phone number?
Usually yes, after removing it from the regular WhatsApp app. We guide you through the migration.
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