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Our product · WhatsApp CRM

RelayDesk: every WhatsApp chat answered and followed up

A WhatsApp CRM and shared team inbox, built by Infiniotech on the official WhatsApp Business Platform. One number for the whole team, every chat with an owner, every lead tracked as a deal.

  • Official WhatsApp Cloud API
  • 14-day free trial
  • No payment card needed
  • India & UAE

RelayDesk at a glance

Product
WhatsApp CRM & team inbox
Built on
WhatsApp Business Platform
Plans from
₹1,499 / month
Free trial
14 days
Made by
Infiniotech
Overview

RelayDesk in a nutshell

RelayDesk is a WhatsApp CRM and shared team inbox made by Infiniotech on the official WhatsApp Business Platform. Your whole team works from one WhatsApp number, each chat gets an owner, and every lead becomes a deal you can track. It includes chatbots, approved broadcasts, media templates, an AI reply assistant, team reports and a REST API. It suits small and growing teams in education, real estate, clinics, travel and e-commerce in India and the UAE, and every plan starts with a 14-day free trial. Infiniotech can also set it up for you, from number connection and chatbot flows to template approval and click-to-WhatsApp ads.

Quick answer

What is RelayDesk?

RelayDesk is a WhatsApp CRM and shared team inbox built by Infiniotech. It lets several team members work from one WhatsApp Business number, assign every chat to an owner, run chatbots and broadcasts, and track each conversation as a deal.

Features

Everything your team needs to sell on WhatsApp

Built for small and growing teams in education, real estate, clinics, automotive, e-commerce, travel and B2B.

Shared team inbox

One WhatsApp Business number for the whole team, with chat assignment, owners and private notes.

Chatbots

Answer first questions with buttons and lists, and save the answers to the contact.

Broadcasts

Send approved templates to opted-in contacts and track delivery, reads and replies.

Templates with media

Image, video and PDF headers for brochures, offers and invoices.

Sales pipeline

Turn chats into deals with value, owner and stage, so nothing is forgotten.

AI reply assistant

Suggest, shorten, fix or translate replies, and summarise long chats.

Team reports

First-response time, busiest hours and workload per agent.

Widget, QR & API

Website chat widget, QR codes and a REST API to connect your other systems.

Security

Two-step sign-in, roles, audit log and opt-out handling.

Pricing

Simple plans, free for 14 days

Prices per month. Meta’s WhatsApp message charges are billed separately, pay-as-you-go. UAE plans start at AED 79.

Starter

₹1,499/month

3 users · 5,000 contacts

Start free trial

GrowthMost popular

₹3,499/month

10 users · AI assistant · API

Start free trial

Pro

₹6,999/month

25 users · unlimited contacts

Start free trial

Prices as listed on relaydesk.in. Already a customer? Log in.

Done-for-you setup

Want us to set it up and run it?

Our WhatsApp marketing team connects your number, builds chatbot flows, writes templates for Meta approval and links your click-to-WhatsApp ads straight into RelayDesk.

FAQ

RelayDesk questions

01

What is RelayDesk?

RelayDesk is a WhatsApp CRM and shared team inbox built by Infiniotech. It lets several team members work from one WhatsApp Business number, assign every chat to an owner, run chatbots and broadcasts, and track each conversation as a deal.
02

Is RelayDesk built on the official WhatsApp API?

Yes. RelayDesk runs on Meta’s official WhatsApp Business Platform (Cloud API), so your number stays within WhatsApp’s policies.
03

How much does RelayDesk cost?

Plans start at ₹1,499 a month (or AED 79 in the UAE). Meta’s WhatsApp message charges are separate and pay-as-you-go. Every plan has a 14-day free trial, no payment card needed. See current prices on relaydesk.in.
04

Does RelayDesk work in Arabic and Hindi?

Yes. The inbox works with Arabic, Hindi and the other languages WhatsApp supports.
05

Can Infiniotech set up RelayDesk for us?

Yes. Our WhatsApp marketing team can connect your number, build chatbot flows, write templates for approval and link click-to-WhatsApp ads to RelayDesk.
06

How is RelayDesk different from the free WhatsApp Business app?

The free app suits one phone and small volumes. RelayDesk adds a shared multi-agent inbox, chat assignment, chatbots, approved broadcasts, a sales pipeline and reports.

Answer every WhatsApp lead, on time

Start a 14-day RelayDesk trial, or let our team set up your WhatsApp Business API, chatbots and ad funnels for you.