Privacy Policy

This policy explains how Infiniotech (“we”, “us”) handles personal data collected through infiniotech.com and related communications.

What we collect

• Information you give us: name, email, phone or WhatsApp number, company website, the service you are interested in, and any message you send through our forms, email or WhatsApp.
• Usage data: pages visited, device and browser type, approximate location and referral source, collected through analytics cookies if you allow them.

How we use it

• To reply to your enquiry and prepare audits, proposals and quotes.
• To deliver services you have agreed to buy.
• To improve our website and understand which content is useful.
• To meet legal, accounting and security obligations.

We do not sell your personal data or share it for third-party marketing.

Legal basis and consent

We process enquiry data based on your consent and our legitimate interest in responding to requests. You can withdraw consent at any time by emailing hello@infiniotech.com.

Service providers

We use trusted providers for hosting, email, analytics and messaging (for example Google and Meta services). They process data on our behalf under their own security and privacy commitments.

Retention

Enquiry data is kept for up to 24 months after our last contact unless you become a client, in which case records are kept for as long as required for contractual and legal purposes.

Your rights

Depending on where you live, including under India’s Digital Personal Data Protection Act, the UAE’s federal data protection law and Kuwait’s data privacy regulation, you may have the right to access, correct or delete your data and to withdraw consent. Contact us to exercise these rights.

Security

We use HTTPS, access controls and reputable hosting to protect your data. No method of transmission is completely secure, but we take reasonable steps to prevent unauthorised access.

Contact

Questions about privacy: hello@infiniotech.com.